State Farm® Insurance Agent Renee Forde

"State Farm is a SCAM. *State Farm is facing serious scrutiny, including lawsuits alleging algorithmic bias in claims processing, which critics claim unfairly targets minority policyholders. Additionally, reports from early 2025 indicated the company was experiencing financial distress, raising concerns about its operations. They have also been associated with scams, specifically fake "free car insurance" advertisements, which they deny.* This process has felt rushed, impersonal, and dismissive of my concerns. I expected clearer communication, transparency in valuation, and more flexibility in discussing my options. I strongly encourage others to ask detailed questions about total loss procedures, valuation methods, and owner-retention options before committing to coverage with this company. I am extremely disappointed with my recent experience with State Farm following a serious motorcycle accident involving one of their insured drivers. Their client ADMITTED FAULT. As a result of this crash, I sustained significant injuries, including a severe right leg fracture, ACL reconstruction and meniscus removal on my right knee, a concussion, and additional injuries to my arm, hand, and right side. This has been a physically and emotionally exhausting experience. Despite the severity of the accident and my injuries, my interaction with State Farm regarding my motorcycle claim has felt rushed and dismissive. After speaking with a representative (Ruben), I was informed that my motorcycle is being declared a total loss. I am currently waiting on written confirmation and documentation, which I was told would arrive within 24 hours. I was also told they want the bike removed from the repair shop before 3/7 to avoid additional storage fees. Additionally, the valuation being presented appears lower than fair market value, and I was given the impression that retaining my motorcycle may not be an option. As a claimant navigating serious medical recovery, this approach feels impersonal and overly aggressive. During an already traumatic time, I expected clearer communication, transparency in valuation, and a more supportive claims process. I strongly encourage others to ask detailed questions about total loss procedures, valuation methods, injury claim handling, and owner-retention options before proceeding with a claim. Or proceeding with this company for coverage - period. Avoid at all costs."

"Always friendly and helpful, go out of the way to get any and all questions answered and the roadside assistance is awesome!"

"Fabulous service. My sister and I inherited some land in ND. Since neither one of us lives in that state, we needed to find an agent there to provide liability coverage. My local agent referred us to Renee's agency. We had a totally stress free experience. Everything happened quickly and we got exactly what we needed. Couldn't be happier. 10 stars"

"Answering calls right away.Great team"

"We appreciate the Friendly Nature of everyone at Renee’s office. We have always been greeted and helped with Great Respect whether over the phone or in the office. We have great peace of mind in knowing we are very well covered for our home and vehicles. Thank You for Your Outstanding Service! We recommend Renee and her team for your insurance needs."

"I recently started working with this office, and my experience has been wonderful! They are so friendly and helpful! Definitely reccomend!"

"The team with Renee Forde is absolutely amazing. They were very helpful when making my decision to switch insurances and were able to answers all my questions quickly. We have both vehicles and home insurance with them. They are always there for me when I need. I couldn't ask for better service."

"Professional team with readiness to execute and desired results, I have always had good experiences with them and I highly recommend it. Well, there is"

"Carter F. is the best! He has helped my fiancée & I tremendously with our finances and how we can excel together and individually. He is very knowledgeable and helpful in all aspects. I would recommend him to anyone and everyone! He truly cares about customers and their experience."

"Renee and her team are always very helpful and professional. They are all friendly and personable, and return phone calls and messages in a timely manner. Renee has been my SF agent for several years and she is great to work with!"

"Awesome team of great folks; very easy to work with... :-)"

"Love working with Renee Forde State Farm Insurance Agency, her team goes above & beyond to answer our questions & always gets back to us in a timely manner. Everyone there does an exceptional job!!"

"I was super happy with the service I received. Agent was easy to talk to, knowledgeable and gave excipient advice!"

"I recently purchased a new vehicle and the office had me new insurance cards in about 5 minutes. Easy!"

"Staff are kind & professional. They will always get an answer for their customers."

"Great people!"

"Super helpful, friendly and respond quickly"

"AMAZING!! Always friendly, quick, and helpful on the phone!"

"Sabryna has done a great job on getting me quotes then turning them into policies for me. Thank you!!!"

"Super friendly & helpful and the rates we received made our switch easy to decide!"

"I have been with Renee and her team for over 6 years and I had have nothing but great success with them. They answered all of my questions and always reaching out to see if I need anything or have a question. They always a phone call away. Thanks guys keep up the good work"

"I just signed up with these guys but so far so good. Communication is night and day compared to the last office I went through for insurance. I shopped around and their prices were the best. My insurance had a month lapse which has never happened my whole 15 or so years of driving. My car wasn't working so I was driving my parents car and I couldn't ever get in touch with my old insurance representative. Because of the lapse lots of companies wouldn't even take me. For just a month with no insurance my whole adult life. So if you are struggling getting a company to take you on try them. They are fast and friendly. Very responsive to phone calls and messages. Give them a try but make sure it's this office."

"I have never been disappointed with the customer service and knowledge that they provide!!! I promise you will not find a better company to take care of your ins. needs!!! So personable!!!!"

"Jeff helped us get great rates on our two cars and apartment. He's a fast clicker! Would recommend :)"

"Very quick response to give us a quote. Very good quote. Great friendly service. Answered all my questions. Thanks."